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  • Right click on the Dialogic object and select New External Network Elements. The External Network Elements object is a container or parent object and no configuration is needed here. Refer to the External Network Elements topic for more information on this object.

  • Right click on the External Network Elements object and select New NFS Servers. The NFS Servers object is a container object also and no configuration is needed here. Refer to the NFS Servers topic for more information on this object.

  • Right click on the NFS Servers object and select New NFS Server. Enter a Name to identify this server and enter the IP address of the server running NFS.

  • Right click on the IMG 2020 physical node object and select New Call Tracing. The Call Tracing field is set to Enabled by default. Below is screen capture of the Call Tracing object with the information filled in for this example.

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NFS Server Status

  • Available - The IMG 2020 can communicate with the server running NFS. This is usually displayed if the call tracing id Disabled but the NFS Server is configured and communicating with the IMG 2020.

  • Error Writing to System Log File - Cannot write to log file. Possible NFS problem or network cabling issue. (This error will only occur when the IMG 2020 tries to write to the NFS server at the interval configured and could not.

  • Timer Expired - The Call Tracing Session has completed. The field will have a value of 0 displayed.

Related Topics

 Call Tracing

Call Trace - Log File Overview