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• Go into End Point Manager in your PBX and select the Sangoma brand in the menu.

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• Click on the template in End Point Manager that you want to modify.

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• Click on the Redundancy menu tab at the top. The following options are available :

  • Backup Destination- Enable and Disable the use of backup PBX servers IP Address or FQDN and port.

  • Backup Destination Address- If Backup destination Enable, you can define the backup PBX servers IP Address or FQDN ( Secondary host ).

  • Backup Destination Port-  If Backup destination Enable, you can define the backup PBX servers IP Address or FQDN port.

  • Outbound Proxy-  You can define the outbound PBX servers IP Address or FQDN.

  • Outbound Proxy Port- You can define the outbound PBX servers IP Address or FQDN port.

  • Backup Outbound Proxy- You can define the backup outbound PBX servers IP Address or FQDN.

  • Backup Outbound Proxy Port- You can define the backup outbound PBX servers IP Address or FQDN port.

  • Sip Keep Alive Mode- You can enable and disable the sip keep alive mode.

  • Sip Keep Alive Interval (Seconds)- You can define the sip keep alive interval in seconds.

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• You now need to update the phone configuration file. The three options at the bottom of the template are:

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• Save Template- This will only save your changes into the PBX database. It will not write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager.

  • and Rebuild Configs- This will save your changes to the PBX Database and will also write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager. The phones will need to be rebooted in order to retrieve the changes.

  • and Force Update- This will do both the "Save Template" and the "and Rebuild Configs" options above, and it will also immediately update any phones that are mapped to use this template and currently registered to the PBX, with no need to reboot the phones.

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