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No SS7 signaling in call trace on remote IMG

Symptom:

In troubleshooting a call processing issue on a Dialogic IMG Integrated Media Gateway or Dialogic BorderNet™ 2020 Integrated Media Gateway where the SS7 messages are needed, IMG call tracing is enabled; however, although one or both legs of the call uses SS7 signaling, no SS7 messages appear in the trace. 

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