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IMG 2020
Note: Since release 2.3.0 SP2 (Build 2.3.0.76), the IMG 2020 EMS host installer package uses RPM instead of the InstallAnywhere tool.
This page covers both type of installations. make sure to use the proper method.
The procedure below describes the steps needed to downgrade or rollback the individual node software as well as rollback the EMS software running on the Virtual Machine. Once the EMS software has been rolled back on the Virtual Machine, each of the individual nodes communicating with the EMS software must then also be rolled back. The EMS software version and the system software version running on the individual nodes must both match. The procedure assumes that the EMS and node software had previously been upgraded and all previous software files are accessible. Follow the steps below to downgrade/roll-back both the EMS and node software.
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The Connection State field is displayed as Connected and the Version of EMS Software and node software are the same.
The Serial Number field is populated with the correct serial number.
The Security ID field is populated with the correct Security ID. Refer to screen capture below.
If any of this information in the monitoring fields is not populated or the Connection State field does not match the screen capture above, the node needs to be rebooted and the configuration needs to be resubmitted to the node. To do this, click on the Push Configuration and Reset IMG 2020 button from the physical node object pane. Node will reboot and re-configure. Confirm the information in the screen capture is correct after the node has come back into service and re-configured. Continue with any other nodes that do not contain the correct information.
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