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Introduction
Each business phone system (aka PBX), installed on premise or in the cloud, needs to be configured with a number of user extensions (for the employees) and a number of outside lines (to make or receive calls from outside of your business phone system). See diagram below.
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For the Cloud PBXact service, we accomplish the task of configuring your hosted system with Trunk+User licenses and User Only license definitions.
Some terminology:
Business phone system are often referred to as PBX (Private Branch Exchange)
User Extensions are often referred to as Seats
Outside lines are often referred to as external call paths, trunk lines or trunk channels
Trunk+User and User Only License Definitions
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