| Table of Contents | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Have a feature idea or request for Sangoma products? We're always interested in your ideas, suggestions, and feedback. Here's how you can submit them in a way that is tracked and prioritized.
...
Login using the same username as you use for the Sangoma Portal.
Click Submit a Ticket in the upper left.
If you do not see the Submit a Ticket link, you are not logged in, and will need to log in at the left side of the screen. Your login credentials are the same as what you use for the Portal.
Selecting the Feature Request department
...
Click Choose File to select a file from your computer.
The selected file will be displayed. Click Add File again if you need to add more attachments.
Click the Submit button to submit your feature request.
If your request has been submitted successfully, you will see a confirmation message:
...
Log into http://support.sangoma.com
Click on My Tickets
Click on the title of the ticket (large blue text).
Sangoma Feature Request Review Process
...
Navigate to your ticket as described above.
Click the Add Reply button.
Enter your message and click the Send button.
