Page Comparison

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1. Verify your Sangoma hardware is detected by your server

First of all make sure your Sangoma Card is properly inserted in the PCI/PCI express slot.

For analog models such as A200 or A400 make sure the main card is energized from the system's Power Supply Unit. 

You must attach a Molex Power Connector from your computer’s Power Supply Unit to the A200/A400 main card.

On your Linux Command line, type wanrouter hwprobe which lists details of all your installed Sangoma hardware.

If you notice the following error message when typing the command, then type lspci linux command to verify your server detects Sangoma hardware inserted in the PCI/PCIe slot(s)

Example of driver not starting:

wanrouter hwprobe
 
  
FATAL: Error inserting wanpipe (/lib/modules/2.6.18-194.el5PAE/kernel/drivers/net/wan/wanpipe.ko):
Unknown symbol in module, or unknown parameter (see dmesg

 Successful lspci output where Sangoma hardware is detected by your server:

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Try typing the wanrouter hwprobe  command which should list details of your Sangoma hardware.
If you see an error message when you do this, most likely the issue is that at some point your kernel
was updated and only took affect after the server was rebooted.
 

Error message: FATAL: Error inserting wanpipe (/lib/modules/2.6.18../kernel/drivers..wanpipe.ko)

Solution: Select one of the two options below:

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example of server with A102 installed

wanrouter hwprobe
-------------------------------
| Wanpipe Hardware Probe Info |
-------------------------------
1.  AFT-A102-SH : SLOT=0 : BUS=7 : IRQ=10 : CPU=A : PORT=1 : HWEC=64 : V=37
2 . AFT-A102-SH : SLOT=0 : BUS=7 : IRQ=10 : CPU=A : PORT=2 : HWEC=64 : V=37

Error when running wanrouter hwprobe:
 

wanrouter hwprobe
 
FATAL: Error inserting wanpipe (/lib/modules/2.6.18-194.el5PAE/kernel/drivers/net/wan/wanpipe.ko):
Unknown symbol in module, or unknown parameter (see dmesg