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Call Tracing is configured through GCEMS and ClientView applications and give the IMG the ability to capture and log call traces for intervals from 1 to 4320 minutes (72 hours). The call traces created can be used to troubleshoot call issues such as call failures etc. There are two steps to configuring the Call Tracing functionality. First, NFS must be configured with to capture the call trace and send it to the appropriate directory on the server GCEMS server. Second the Call Tracing object in ClientView must be configured for each IMG that the call trace will be taken from.
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