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To configure call tracing on the IMG 2020, first an NFS Server with mountpoint must be configured. Once the NFS Server is configured, the Call Tracing object within the Web GUI must be configured. The Call Tracing object configures the IMG 2020 where to go to send the log files created. The Call Tracing function allows a user to log up to 4320 minutes (72 hours) of Call Processing logs. The call traces created can be used to troubleshoot call issues such as call failures etc. There are two steps to configuring the Call Tracing functionality. First, NFS must be configured to capture the call trace and send it to the appropriate directory on the server. Second the Call Tracing object in the Web GUI must be configured for each IMG 2020 that the call trace will be taken from.
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