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hiddentrue

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Drupal URL:

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https://knowledge.star2star.com//kb/2006

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Source Document URL:

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https://docs.google.com/document/d/1m-M7rIRPvhtUVYhVXtCP9Y0aVFwDiqYGlfMzzKptdKQ/edit?usp=sharing

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Salesforce KB URL:

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N/A

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Note: This technical note does not detail how to route a call from a DID to a Destination Queue in the portal using the Incoming Call Routing / Scheduler or AutoatendandsAuto atendants. For that please review the Business Voice Portal documentation.

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  • After logging in, go to System > DID Ranges.

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  • When the DID Ranges page opens, click the Create DID button.

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  • Enter the DID number copied from the Sangoma Portal and click the Create button.

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  • Continue configuring the queue as desired.

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