Overview
This guide provides the basic steps required to be taken by administrators and end users to configure and install the Sangoma Talk application.
Note: Prior to the first user installation your Information Security team should review the TeamHub and Sangoma Talk Security Settings guide. |
This guide includes the following sections:
Administrator Set Up
End User Installation
Administrator Set Up
Business Voice Extensions
Access the Extension page in the Business Voice Portal
Open the Business Voice Portal.
Login using your Business Voice Portal Administrator credentials.
Navigate to the desired Location.
Navigate to the Device Configuration > Extensions page.
Adding a New Extension
Add or Select an existing user.
Set the extension’s Number, Name, and Voice Mail settings.
In the Phone field, search for and select Sangoma Talk.
Set the remaining extension options as required.
Click Save Changes.
When all changes have been completed, Click Save to System.
Updating an Existing Extension
Search and select an existing extension.
In the Phone field, search for and select Sangoma Talk.
Click Save Changes.
When all changes have been completed, Click Save to System.
End User Installation
Once a User as been provided a Sangoma Talk extension, they will receive an email invitation which has two links: one to download the app and one to access the app with instant log-in. Follow the steps in the email to complete the install and access the Sangoma Talk app.
Note: The invitation link will expire within 24 hours and the user should activate their account within that time frame. If the invitation has expired, follow the steps in this guide, Steps to Reset Sangoma Talk.
Once these steps are completed, you're ready to connect! Please don't hesitate to reach out to your Sangoma Representative if you have any questions at all.
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