...
| hidden | true |
|---|
...
Drupal URL:
...
https://knowledge.star2star.com/kb/3387
...
Source Document URL:
...
https://docs.google.com/document/d/1CCMKFfcsv9kGRzMonaQgI9scoIFG9HZr9-8RegTGVU0/edit?usp=sharing
...
Salesforce KB URL:
...
N/A
...
Users should not call 911 using the Sangoma CX. If a user needs to call 911, they have to use their Sangoma UCaaS phone extension or standard phone service instead.
...
...
It is
...
It is important to be aware that using Sangoma CX to dial emergency services may result in penalties and fees. This is because without the location information provided by “e911” service, emergency services may have difficulty locating the caller in an emergency situation, which can result in delayed response times or other complications.If you need to configure your Business Voice extensions to enable “e911” service in your locations, please contact Sangoma support for assistance. Our team of experts can help you ensure e911 is properly configured for these extensions and ready to use.