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Create a new virtual extension via the Extensions --> add extension page (be sure to disable the voicemail on this extension)
Forward the new extension to 8500 (this is a Fonality-reserved extension for voice mail access - it cannot be changed)
Dial the main number for your business (that rings to your auto attendant menu)
Dial the extension you created in Step #1
Dial the extension + #
Dial the pin code + #
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