The Call Distribution Report lists all calls (inbound, outbound, queue, interoffice, and key codes) from your PBx system.
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Can I get a report of DND duration per agent?
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Create Meaningful Reports - Tips & Tricks
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How do I download CDR reports to my computer from the PBX for archival purposes?
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How do I save a report as a PDF?
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View a report on Agent Login/Logout
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