Page Comparison

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• Create the Options IVR first

• Go to Tools → PBX Features → IVR Editor

• Create IVR Menu

  1. ​ Set your name and description for the IVR.  These can be arbitrary.

• Add actions

  1. Create IVR Action 

  2. Action TypeUnder the Actions section click on Create Action

  3. Click the drop down and choose: Dial Extension and then click Next

  4. Manually enter the extension for the operator

  5. Click on Save Settings

  6. Verify the extension is correct, then click on Back to the IVR Editor

  7. Once the option action is created go back to the Main IVR and create your options

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