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IMPORTANT: Switchboard Layouts in 5.X are not maintained after the 6.0 update. Before you update to 6.0, we recommend you review the existing Switchboards in your organization and create a plan for your new 6.0 Layouts. You may want everyone to take a screenshot of their own Switchboard so they can recreate their new Switchboard Layouts. Either way, creating the new Layouts should not take more than a few minutes.

Switchboard Layouts

The Switchboard Layout tool lets you create Switchboard Layouts from within the Switchboard application. The Switchvox Admin can assign one or more Layouts  to a phone extension, so when a phone user opens his/her Switchboard, it can be used immediately. The Switchboard can include multiple Layouts for one user, so you can create Layouts for functional roles and different purposes within the same role. You can put any widget in a layout, and each widget will respect the permissions of the phone-user viewing it. When the widget is displayed on the phone-user’s Switchboard, that user’s permission must be set correctly to use all of the widget’s features. 

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