System Extension Entries

System Extension Entries are other Switchvox extensions, from your local Switchvox or peered Switchvoxes. You can add user-type extensions, and other types of extensions such as queues or IVRs.

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You can change an entry’s permission type at any time.
If you cannot see or use an option in an Extended Entry, your Switchvox administrator has not given you permission to do so.
 

External Number Entries

External Number Entries are for names and phone numbers other than Switchvox extensions. Once you add an external entry, you will also be able to put Additional Numbers into that entry.

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• Phonebook. Select the Phonebook this entry belongs in. To create a new Phonebook, use the New Phonebook tab.

• Number. Enter the phone number.

• Name. Enter a name.

• Jabber ID. Enter this person’s Jabber ID to display his Jabber presence on your Switchboard in his Phonebook entry.The Jabber ID has a user ID (the extension) and a Jabber Hostname. For example, 101@jabber.peeredswitchvox.com.

Status Indicator Entries

These entries are only available for Digium Phones (or Polycom and snom phones that Switchvox has configured). If you don’t see this type of entry, check with your Switchvox administrator.

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