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hiddentrue

Drupal URL:

https://knowledge.star2star.com/kb/653

Source Document URL:

N/Ahttps://vimeo.com/108392314

Salesforce KB URL:

Once operator mode is set in StarScope® 2, this allows the user to "steal" calls from another user. This feature is ideal for an operator handling calls on behalf of many users. View the video tutorial below to learn more about the Call Steal feature.

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