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hiddentrue

Source Document URL:

https://docs.google.com/document/d/1Mwr4g2rBfb4cur6CzXHYpb5eriE6Crl4z_hens85xKA/edit?usp=sharing

Salesforce KB URL:

N/A

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Ports

Transport Protocol (s)

Direction

Service

80

TCP

Output

HTTP

443

TCP

Output

HTTPS

5060

UDP

Output

SIP

8000

TCP

Output

WebSocket

8001

TCP

Output

WebSocket

8080

TCP

Output

HTTP

8082-8083

TCP

Output

WebRTC Softphone

19302

TCP

Output

Stun discovery

1024-65535 *

UDP

Output

RTP WebPhone / Panels

* UDP ports opened by the client's browser

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  • Proxy disabled

  • Firewall for HTTP, RTP and SIP traffic disabled

  • Install the WebRTC Network Limiter Chrome extension if you are experiencing NAT issues or if the organization is using an HTTP proxy that affects WebRTC communication. Detailn information of this Chrome extension link for its installtion can be found in https://chromewebstore.google.com/detail/webrtc-network-limiter/npeicpdbkakmehahjeeohfdhnlpdklia?hl=en. Select option 2 or 3 in the WebRTC Network Limiter Chrome extension configuration as detailed in the following screenshot.

    image-20241030-164647.pngImage Added

Computer Hardware

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