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Scribe is a new commercial module released in 2024 for FreePBX/PBXact versions 15, 16 and 17 that enhances your communication capabilities through advanced transcription services.
The Scribe (module is based on best-in-breed Large Language Model technology / partnerships) module seamlessly integrates with Freepbx/PBXact voicemail and call recordings and partnerships that integrate easily with FreePBX/PBXact Voicemail and Call Recordings modules to transcribe the audio files into smart text representations (also known as Scribes.)
This module utilizes AI Artificial Intelligence to generate a comprehensive summary of the transcription while also emphasizing overall customer satisfaction.
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Seamlessly integrates, minimizing configuration complexity.
Improves communication by enabling transcription of audio content for users and groups using User Management module.
To provide users with cost insights, the module will analyze the average and total duration of audio files and voicemails from the previous monthfew months. This analysis will be based on the current system usage, allowing users to predict costs associated with transcription services.
Ensures transcripts are easily accessible whenever needed either via the UCP portal for the users , Sangoma Desktop client, Sangoma Mobile / Talk app, Voicemail-to-Email integration, or via the admin UI.
Maintains data security and privacy compliance standards.
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Overall, the integration of the "Scribe" module into the Reporting section of your PBX empowers users with efficient and accurate audio transcription capabilities. This enhancement facilitates better data management, accessibility, and decision-making within the PBX system, making it a valuable addition to businesses and organizations.
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To utilize the "Scribe" commercial module, a valid commercial module license is required for its proper functioning.
Installation via Module Admin Section
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The Module Admin section in PBX provides a user-friendly interface for managing and installing modules. To install "Scribe" using this method, follow these steps:
Log in to your PBX administration panel.
Open your web browser and access the PBX administration panel.
Navigate to the "Admin" menu and select "Module Admin."
Click on the "Admin" menu within the interface and choose "Module Admin."
Locate and select the "Scribe" module from the available modules list.
You may need to update your module list by clicking “Check Online.”
Scroll through the list of available modules and find "Scribe."
Click on the "Download and Install" or "Purchase and Install" button, depending on whether you have already acquired a license for the module or need to purchase one.
If you've already obtained a license, choose "Download and Install." Otherwise, select "Purchase and Install" to acquire a license.
Follow the on-screen prompts to complete the installation process.
The system will guide you through the installation steps. Simply follow the prompts to finalize the installation.
Once installed, the "Scribe" module will be ready to use.
You can access and configure the module's settings according to your requirements.
Installation via PBX CLI
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The PBX Command Line Interface (CLI) allows for advanced management of the PBX system. To install "Scribe" using the CLI, follow these steps:
Access the command line interface of your PBX system, either through SSH or directly.
Depending on your setup, connect to the PBX system's command line interface.
Execute the command fwconsole ma downloadinstall scribe.
Use the command fwconsole ma downloadinstall scribe to initiate the installation of the "Scribe" module.
Wait for the installation to complete, and the "Scribe" module will be installed and ready to use.
By following either of these installation methods , - GUI or CLI - you can set up the "Scribe" commercial module in your PBX system and take advantage of its advanced features for transcribing audio files.
Scribe Dashboard
Scribe module dashboard Dashboard provides the a quick summary of overall transcription usage and also showing shows usage based on individual call recordings and voicemail services.
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Please note , this is just an approximate estimates.
How to enable Scribe
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