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For later versions of Switchvox,  see SETUP-EXTENSIONS-Manage-Create-Extension-Type-PhoneVirtual-6-X or SETUP-EXTENSIONS-SETTINGS-Manage-Phone-and-Virtual-Extensions-6-6.

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• Virtual Extension. An extension without a phone or a Switchboard. This type of extension behaves like a SIP Phone extension except it does not have a Switchboard and it does not show the phone as Unreachable in System Status. This is useful as a general voicemail box.

See also these articles:

• Profile Information

• Phone Settings

• Permissions

• Outgoing Call Rules

• Extension Groups