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*To import extensions on Switchvox Version 6.4 or higher, go HERE

Import Extensions

The Import Extensions tool lets you create and update multiple SIP or Virtual extensions from data in an imported CSV file. To do this, you need to create an Extension File that is formatted correctly with specific extension information. Then, you can use the Import Extension tool to identify that file, evaluate the extensions that will be created or modified, and perform the import.

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  • The first line of the file must be a header line that labels each column. Each subsequent line should be an extension line that contains the values of an extension.

  • Depending on the type of extensions you are working with (SIP or Virtual) different information is required or accepted. You can use a file that has additional columns of information (Switchvox ignores this information) as long as the required extension information is included correctly, The order of the labels in the header is not important, but the values of each extension must match the order of the labels.

  • If you are working with SIP extensions, the value of phone_password cannot be the same as extension.

  • If you are updating an existing extension and you have some information that you do not want to change, use just the comma with no spaces or text. If you want to make it blank, put a space in that column.

  • When your Extension File is ready, go to Setup > Extensions > Manage and click Import Extensions (see “Import Options”).

File Information

This table describes the data for each type of import:

 

ext

fname

lname

email

title

location

password

phone_
password

digium_phone_     mac_address

SIP: New

Required

Required

Required

Required

Accepted

Accepted

Required

Accepted

Accepted

SIP: Update

Required

Accepted

Accepted

Accepted

Accepted

Accepted

Accepted

Accepted

Accepted

Virtual: New

Required

Required

Required

Required

Required

Accepted

Required

NA

NA

Virtual: Update

Required

Accepted

Accepted

Accepted

Accepted

Accepted

Accepted

NA

NA

 

 

 

 

 

 

 

 

 

 

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Extension File. Browse your machine to find your Extension File. For details about creating this file, see The Import Extensions.

Extension Type. This is the extension type that is used for all of the extensions that are created.

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