For a later Switchvox version, see TOOLS-EXTENSION-FEATURES-RAPID-DIAL-LISTS-6-7.
Rapid Dial Lists
Rapid Dial Lists lets you manage lists of rapid dial entries, then assign a list to a template or an extension. Lists can include Switchvox extensions, External Contacts, and Status Indicators for a queue or a parking space. If you use a queue-agent Status Indicator in an admin Rapid Dial List, and assign the list to a phone extension, that extension is used on the phone's Rapid Dial Key.
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