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For an earlier Switchvox version, see TOOLS-EXTENSION-FEATURES-RAPID-DIAL-LISTS-6-0.

Rapid Dial Lists

Rapid Dial Lists can be created and assigned to a phone extension. Lists can include Switchvox Extensions, External Contacts, and Status Indicators for a queue or a parking space. If you use a queue-agent Status Indicator in an admin Rapid Dial List, and assign the list to a phone extension, that extension is used on the phone's Rapid Dial Key.

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