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This is a good idea if you are using Switchvox apps like the Switchvox Softphone in Cellular mode, iPhone contacts in the Softphone app, Call Back features from a Digium Phone, etc. Also, it makes it easier for everyone if they can create External Contacts with just a 10-digit phone number.
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Number begins with the digits (2|3|4|5|6|7|8|9)
The rest of the number must be between 9 and 9 digits
Before connecting the call, trim 0 digits from the front, and then prepend the digits [1] to the number. (Prepend this 1 as specified by your provider. It may be required , or may not be allowed.)
If you have coworkers who are likely to dial a 1 and then the 10-digit number, you may want to handle that dial pattern also . In that case:
Number begins with the digits 1(2|3|4|5|6|7|8|9)
The rest of the number must be between 9 and 9 digits
Before connecting the call, trim 1 digits digit from the front as specified by your provider. It may be required , or may not be allowed.
Call API Settings in Each Extension’s Advanced Profile Information
If a coworker is using Switchvox apps like the Switchvox Softphone in Cellular mode, or other tools that create calls with the Switchvox API, then you probably want to turn off any prepended digits for those users.
In each extension’s Advanced Profile Information:
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