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Select Yes to allow NAT Port Forwarding to Switchvox. This option is useful if you need to handle calls going to and coming from an external network, and Switchvox is behind a router that performs NAT. On your router, you must forward the following ports to your Switchvox server. Also, in Machine Admin > Access Control, you must have a rule that allows the appropriate traffic for an external network. See “Access “Access Control.”
Ports to forward to your Switchvox Server | |||
Protocol | TCP/UDP | Ports | Description |
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IAX | UDP | 4569 | Signaling port needed for phones outside of your network |
SIP | UDP | 5060 | Signaling port needed for phones outside of your network |
SIP | UDP | 10000-10500 | RTP audio ports needed for phones outside of your network |
| TCP | 80 | HTTP porlt for remote web voicemail access |
| TCP | 443 | HTTPS porlt for remote web admin access |
| TCP | 5222 & 843 | Ports for using the Switchboard remotely |
| TCP | 5269 | Ports for remote XMPP (Jabber/chat) access |
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Enter the public IP Address of your router. If you are not sure what your public IP is, click Look Up External IP to automatically find it.
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NOTE: SIP phones that are outside of your network must use this external IP for registration. |
You cannot use this feature if your ISP does not give you a static external IP address. Check with your ISP to make sure that the public IP you enter here will not change. If you do not have a static public IP, you will only be able to use phones from within your local network.
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Hostname. You can set a hostname for Switchvox (e.g., pbx.example.com) if you have a
DNS setting. This may alleviate problems with delivering emails through particularly strict SMTP servers.
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Jabber Hostname. You can set a hostname for the Jabber server in Switchvox (e.g., jabber. http://example.com ) if you have a DNS setting. This is important if you are peering Switchvoxes and want to use functions such as Presence or the Chat Panel.
IP ToS. This lets you set the ToS or DSCP field in VoIP packets sent by Switchvox. This field can be used by firewalls and switches to distinguish specific types of traffic to apply QoS rules, such as favoring all voice traffic for better quality. Setting the ToS field isn’t a requirement for prioritizing VOIP traffic on your router, it’s just one way to identify VOIP traffic. If you’re not explicitly prioritizing this field in your network equipment, changing this option will have no effect on your VOIP quality.
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NOTE: If you have physical access to the Switchvox server, you can use the Basic Server Function Unblock Local IPs to remove the blocks for local IP addresses (See “Basic “Basic Server Functions.”).
IP Blocking Options
The IP Blocking Options determine when Switchvox blocks an IP address from logging into or connecting to Switchvox.
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View System Info. This displays the URL of the Switchvox Admin Tool Suite.
Configure Network. This lets you change your network settings. These are the same options that you used when you first set up your Switchvox server (see Configuring Your Network Installing Switchvox). You can only do this from here at the server.
Reboot PBX. This reboots Switchvox. You can also do this from Server > Maintenance: System Reload (see "System Reload" in the Server-Maintenance article).
Shutdown PBX. This shuts down Switchvox and turns off the power on the appliance. You can also do this from Server > Maintenance: System Reload (see "System Reload" in the Server-Maintenance article).
Reset HTTPS certificate. This resets your SSL certificate. You can only do this from here at the server.
Tech Support Access. This lets Switchvox technical support representatives log into your Switchvox Appliance. You can also do this from Reporting > Diagnostics: Tech Support (see "Technical Support" in the Server-Diagnostics article).
Restore Web Access. This restores local network access to the Web-based Switchvox Admin Tool Suite. If you turned off this access in the Local Network rule in Access Control, you can turn it back on using this option. You can only do this from here at the server.
Reset Admin Passwd. This resets the main Admin password (user name ‘admin’) to admin, which is the default password. You can only do this from here at the server.
Unblock Local IPs. This removes the block(s) for the local network. That means any Blocked IPs where the first 3 sets of digits match the first 3 sets in Switchvox's IP (e.g., a /24 CIDR). You can only do this from here at the server (See "Blocked IPs").
Change LCD Passwd. This lets you set or change the password for the LCD Panel. If you cannot remember your LCD password, you can clear it using the Admin Suite (see Managing Physical Access to the Server). You can only do this from here at the server, and it is only available if you have an Appliance with an LCD Panel.
Lock LCD. This immediately puts the LCD Panel in password-request mode. You can only do this from here at the server, and it is only available if you have an Appliance with an LCD Panel.
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Phone Networks determine how a Digium Phone should behave, depending on the IP address and netmask of the Phone as it sits on the network. If the Phone cannot get on the network because it is trying in vain to use the wrong Phone Networks information, use the Phone's Select Network option to select the Phone Network that matches the network you want the phone to use.
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IMPORTANT: for a remote phone (a phone that is not on the same network as Switchvox), make sure that you have an Access Control Rules in place (see“Create an Access Control Rule”), and that your router is forwarding the appropriate ports to Switchvox. |
The Phone Network screen lists all phone networks with their respective information. Three actions are available for each entry: display Details, Modify, and Delete. When creating a Phone Network, enter the following information, and click the Save Phone Network button when finished. This lists the network on the Phone Network screen. Modify options are the same as the Create options.
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