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This article describes the migration process to Switchvox version 7.0 (94939), and the new features in that version.
Read this entire article and linked materials thoroughly in preparation for your update.
See also:
Version 7.0 requires 6.7.1.3 (94919) or 6.8 (94920). All mentions of "6.7.1.3" below are interchangeable with "6.8"
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E510, E520, E530, E540
80, 310, 360, 380, 450, 470 (NOTE: There is an issue accessing BIOS on 310, 360, and 380, click HERE)
If you are running version 6.7.1.3 on one of the supported appliances listed above, and it displays as not supported, please open a technical support case to request guidance.
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Log into the admin portal for Switchvox and go to (Server > Backups). Select all the options with the exception of PBX error logs. Perform a backup.
After the backup is complete, download this backup file off of the Switchvox. This should be stored on a separate drive for safekeeping, or following any Switchvox Update Guidelines that your company may have established.
Update your Switchvox PBX (Server > Updates) and click on “Download and Apply” for version 6.7.1.3. This is the required version in order to start the migration process.
Note: If you are currently running a version of Switchvox earlier than 6.7.1, then it is recommended to update to 6.7.1.3 and resume normal use for a time period sufficient to confirm operational stability before continuing to migrate to 7.0. Further, you may need to reference this article if you are running 6.3.5 or earlier: Correct Switchvox SMB Software Upgrade Path.
After the update to 6.7.1.3 is complete, go to the Update page and confirm that you can see “Upgrade to 7.0”. Click on the Information icon in the Actions section. You will be taken to the Migration Tools.
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Confirm whether your server is supported for Switchvox version 7.0, and determine whether you will install Switchvox 7.0 on your current server or on a new appliance. The indicator of whether your appliance is officially supported for Switchvox 7.0 will be displayed at the top of the Migration Tool in a green or red banner.
If you have used Switchvox 6.7.1.3 in production, you are advised to again perform and download a backup for safekeeping before beginning the 7.0 migration process.
Once you are ready to migrate your Switchvox 6.7.1.3 installation to Switchvox 7.0, then follow the Appliance Migration Process detailed in the next section, or skip to the VMware Migration
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Process if you are running Switchvox in VMware.
Switchvox Appliance Migration Process
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Connect the USB drive containing the Migration File to any available USB port.
Using your web browser, log into the Switchvox admin web portal and click Apply a Migration File on the /admin landing page.
Select the appropriate drive and then click Apply Migration. This process may take several hours, depending on the size of your migration file.
Continue to the section below, Verify Switchvox 7.0.
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Switchvox VMware Migration Process
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Call Pickup is managed by a Switchvox administrator, and uses a new setting in the Switchvox administrator’s web suite, the Directed Pickup Ringtone setting found on SIP Phone extensions, under Digium Phones:Contact Settings. For instructions, see Call Pickup for Digium Phones.
Additional Features
Switchboard
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