Features for Chat and SMS messaging were added to the Switchvox Desktop Softphone in version 7.4. During that release, we indicated that the Switchboard Chat Widget would be removed in a future version.
In Switchvox version 7.6.1, the Chat Widget and Video Chat are now removed from the Switchboard. If you used those features in the Switchboard, we invite you to transition to the Switchvox Desktop Softphone app to discover how these features are improved in the app.
See How do I Use Chat in the Desktop Softphone App? to find out how to use the Desktop Softphone for chat and SMS.
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