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Base station MAC address - (Found on the bottom of the device.)
Base station IP address - (The base station uses DHCP, to obtain its IP address. Use a network discovery method, such as ARP, to locate the IP address associated with the base station’s MAC address.)
Wireless handset IPEI number - (Located either in the handset battery compartment, or in the handset's menu, under Settings > Status.)
Switchvox extension number - (In Switchvox, Setup > Extensions > Manage > Create Extension > SIP Phone extension type.)
Switchvox’s IP address or FQDN/hostname - (Used in the Sangoma Portal to identify Switchvox.)
Sangoma Configuration Access, username and password - (Generated during the Configuration Access step below.)
Base station, 4-digit Handset Access Code - (Used to register a handset. Generated during the Base Station Configuration step below.)
Sangoma Portal login - (Internet access and login for https://portal.sangoma.com.)
Understanding the Switchvox, Sangoma Portal and Base Station Relationship
Switchvox is the phone system, where the logical extension number resides. When a base station powers on, it automatically contacts the Sangoma Portal and presents its MAC address. It expects to receive details for locating and connecting to Switchvox. The Sangoma Portal is a repository of a base station’s MAC address and the associated connection data for Switchvox. The base station uses this data to directly reach out and connect with Switchvox. Upon connecting, Switchvox then tells the base station the number of wireless handsets configured and their assigned extension number.
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