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For an earlier Switchvox version, see TOOLS-EXTENSION-FEATURES-RAPID-DIAL-LISTS-6-0.
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For each list, you can manage the entries just as you would on the Rapid Dial Favorites within the phone-user’s web suite. You can add extensions, external contacts and status indicators, and order all the entries as you want them to appear for the phone-user.
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Add Extensions
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Add
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External
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Contacts
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Add Status Indicator
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Add Agent Status
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Add Parking Space Indicator
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