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The Telephony Cards tools let you scan for and configure new telephony hardware in the Switchvox server. You can also delete hardware. If hardware has not been detected, make sure all cards are installed properly and that the card you are using is supported. See the Digium web site for installation instructions.
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Hardware Devices
Each device connected to the Switchvox server is listed under Hardware Devices. To configure a listed device, click Configure for that device. To delete a listed device, click Delete for that device, then verify the deletion request. Devices are listed with Card Type, Device Type, Device Name, Spans (the logical groupings of channels), and Total Channels.
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For details about those settings, see “Advanced Options” in the Channel Groups article.
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IMPORTANT: A best practice for backups is to schedule a daily automatic backup that stores the backup file on an FTP server. For details, see “Set Up Automatic Backups." |
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Create Backup
Click the Create Backup tab to display the Create Backup File page.
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Click the Set Up Automatic Backup tab to display the Automatic Backups page. It is good practice to schedule daily automatic backups. To do this, click Setup Automatic Backups to display the Automatic Backups page. Be sure to test your FTP settings, and to check the boxes for any optional components that you want to include. To disable automatic backups, clear all of the FTP information, then click Save Settings. Those changes are saved, and the main Backups page is displayed.
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Schedule Settings
Automatic backups will occur every. Select the day of the week and enter the time to run the backup process.
Number of backups to keep. Enter the number of backups to store. When this number is exceeded, the oldest backup is deleted from the FTP host.
FTP Settings
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Registration is usually completed when Switchvox is first installed. If this is the case, this page displays the first few characters of your Registration Code, which you will need if you call Switchvox Technical Support. If you have not yet registered Switchvox, please do so.
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Updates
This tool displays the following information about Switchvox:
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Current System Info
Current Version. Version of Switchvox software installed with a link to the Release Notes.
Maximum User Extensions. Total number of extensions and number currently being used.
Phone Feature Packs. Total number of feature packs and number currently being used. Phone Feature Packs let you easily configure your phones for use with Switchvox, and offer great tools for customizing your phones. You need one Phone Feature Pack per SIP phone. See your reseller for instructions on purchasing and activating more Phone Feature Packs. If you purchased your phones with Switchvox, then each phone already has its own Phone Feature Pack and is already configured for use with Switchvox. Phone Feature Packs are not necessary for any other type of extension.
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System Clock shows you the current time zone and time setting. By default, Switchvox uses NTP to retrieve its time settings. Unless you have a particular reason to change this, leave your clock set to the default NTP settings. The time zone can be changed if the machine is moved from one location to another.
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System Reload
We recommend that you do not use these options unless instructed to do so by a Technical Support representative. If you decide to use these tools to reload, restart, reboot, or shut down Switchvox, first make a system backup file (see “Create a Backup” ), then inform your Switchvox users that calls will be dropped and members will be logged out of their queues.
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