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The VoIP Providers feature is located in the Switchvox Administration portal under Setup -> Call Routing -> VoIP Providers. VoIP Providers may be used to connect to either a commercial VoIP phone service or other VoIP compatible hardware, such as Switchvox.
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You will first need to configure Switchvox to establish a connection to SIP provider. Click Create SIP Provider to add a new provider.
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In general, the only information that's required for a SIP provider is the provider information, which includes:
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From this page, you may edit or delete existing connections using the Action buttons on the right.
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These are the source ports used for establishing the RTP media pathway for SIP calls. It is unlikely that you will need to change this setting- only do so at your provider's request.
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In the Passthrough Outgoing Call Rule collector box, highlight the Internal rule, and click Allow. This allows extension to extension dialing. Note: if there is a need to share other outgoing rules, this is where you would allow access to those rules.
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In the Caller ID Settings tab, set Support Changing Caller ID to 'Yes'
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