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Profile Information (tab)

Extension

A unique number for this extension. For information about the extensionnumber length, see  the “Settings” article.

FXS Channel

This is for Analog Phone extensions only. Select the channel that the phone is plugged into. If the only option here is Unconfigured Channel, then you need to configure your hardware device channels before this phone can work (see the “Channel Groups” article).

First Name

The first name of the owner of this extension. This is the name that is used in the caller ID name, and as the extension’s identification throughout Switchvox.

Last Name

The last name of the owner of this extension. This is the name that is used in the caller ID name, and as the extension’s identification throughout Switchvox.

Email Address

The email address of the owner of this extension. This is used to send voicemail-notification messages.

Location

The physical location of the owner of this extension. This is used in the extension Profile.

Title

The title of the owner of this extension. This is used in the extension Profile.

Language and Locale

The Switchvox web-based tool suite is available in several languages:

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By default, new extensions are created as English for US, with English as the Sound Prompt Language. If you want new extensions to default to your preferred language, use Templates. See the Templates article for details.

Numeric Password

A Numeric Password for this extension. The password is numeric because it will be entered from the numeric keypad on a telephone.

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You can require that the extension-owner enter a strong password. For details, see "System Settings in the Settings article.

Profile Picture

You can upload and modify a picture to include in your profile information.

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  • Click View Picture.

  • Click ReCrop, or Delete. If you want to upload a different image, Delete this image now, and then click Upload Picture to start again.

  • Confirm your changes. Check the appropriate boxes if you want the extension owner (user) to be able to change his or her Location, Title, or Picture.

Login Actions

Force user to update password on next login. This is a security precaution. It lets you create all extensions with a generic password (such as the extension number), which lets the extension owner easily log in for the first time. But then it forces that person to create a new password before continuing to use the software.

Force user to confirm language on next login. If you are not sure which language this extension prefers to use, force the owner to choose a language the next time he or she logs in. This way, extension owners can decide for themselves which language to use, and you know that they made a deliberate choice.

Advanced Options

It is unusual to change the Advanced Options, so they are hidden. If you find you need to change an Advanced Option, click Show Advanced Options.

General Settings

Voicemail/Fax Mailbox Quota (MB). This value is the maximum number of megabytes that can be used for voicemail messages and faxes. It can be set for extensions and extension groups.

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For instructions on using sound packs, see “About Sound Packs” in the Sound Manager article.

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Call API Settings

The call creation API lets external applications originate phone calls via Switchvox.

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