IVR Extensions
This extension presents a menu to the caller, or performs an action (also known as ‘Auto-Attendant’ in some PBX systems). You must have an IVR to create an IVR extension. For information about setting up IVRs, see IVR Editor. The default extension 800 is set with the IVR menu Example IVR. You can customize that IVR, or create your own.
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