| Table of Contents | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Voicemail Routing
Voicemail Routing lets you handle several voicemail-related actions. During a user’s voicemail greeting, callers may push the “*” key to log into the current voicemail box. Check the box if you want this to be true. When the caller presses “*,” he or she is prompted for their password.
...
If a user’s voicemail box is full, callers will be forwarded to extension []. Enter an extension if you want this to be true. Click the people icon to select from a list of extensions.
External Voicemail
If you want to use the voicemail system of an external provider, rather than this Switchvox’s voicemail system, check this box and choose the SIP Provider whose voicemail system you want to use.
...
| Info |
|---|
NOTE: When checking their voicemail, users should go to the Switchvox User Suite on the server Switchvox. |
Custom Voicemail Message Length
You can specify the number of seconds that it takes for Switchvox to ‘give up’ on a caller if they reach your voicemail but don’t leave a message. For example: you specify 10 seconds, someone calls and reaches your voicemail, but they don’t start talking, then Switchvox hangs up and does not save those 10 seconds of silence. Setting a number of seconds here should help reduce clutter in Mailboxes and on disk.
...