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The following tools allow you to set up voicemail routing, external voicemail, and custom voicemail message length.
Voicemail Routing
Voicemail Routing lets you handle several voicemail-related actions.
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Click Save Voicemail Routing Settings when finished.
External Voicemail
If you want to use the voicemail system of an external provider, rather than this Switchvox’s voicemail system, select YES and choose from the dropdown menu the SIP Provider whose voicemail system you want to use. Click Save External Voicemail
Settings when finished. In Switchvox SMB, the SIP Provider can be a peered Switchvox (for more information, see Adding a Peered PBX). To use a peered Switchvox as the External Voicemail Provider: Be sure both Switchvoxes are running SMB version 4.0 or later.
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NOTE: When checking their voicemail, users should go to the Switchvox User Suite on the server Switchvox. |
Custom Voicemail Message Length
You can specify the number of seconds that it takes for Switchvox to “give up” on a caller if they reach your voicemail but don’t leave a message. For example: you specify 10 seconds, someone calls and reaches your voicemail, but they don’t start talking, then Switchvox hangs up and does not save those 10 seconds of silence. Setting a number of seconds here should help reduce clutter in Mailboxes and on disk.
You can also set a number of seconds to let the caller speak, and after that the call is disconnected. This is useful if you are concerned about storage capacity.