This guide is written for those who have Manager, Supervisor, or Administrator-level access to Sangoma CX, as that level is required to access and view the available reports.
The Sangoma CXÂ Reports feature offers a wide variety of pre-built reports for Managers and Supervisors to gather essential metrics from the system for the following purposes:
Strategic planning.
Management.
Optimal decision making.
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| name | Sangoma CX Reports User Guide (Formerly Sangoma Contact Center) - kb_3025.pdf |
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| name | Sangoma CX Reports User Guide (Formerly Sangoma Contact Center) - kb_3025.pdf |
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