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  • For systems running a 24-hour operation, the following apply:

    • Agent PanelĀ timeline resets at midnight for the next day of operation based on the location's timezone.

    • System display metrics, e.g., Panel SLA data, Overview panel data, Supervisor Queues panel data, resetĀ at midnight for the next day of operation based on the location's timezone.

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nameSangoma + CX + Supervisor + and + Administrator + User + Guide +V7.2+ (Formerly + Sangoma + Contact + Center) + - + kb_1756.pdf

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nameSangoma + CX + Supervisor + and + Administrator + User + Guide +V7.2+ (Formerly + Sangoma + Contact + Center) + - + kb_1756.pdf