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Sangoma CX is able to provide access to the data collected and generated by the platform in relation to calls, agents, queues, etc. The attached document describes how this data is provided to customers that can be used to feed different reporting solutions to perform advanced data analysis.

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nameSangoma CX Data Export Technical Guide (Formerly Sangoma Contact Center) - kb_3208.pdf

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nameSangoma CX Data Export Technical Guide (Formerly Sangoma Contact Center) - kb_3208.pdf

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