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The prerequisites for this integration are detailed in the Sangoma TeamHub & Sangoma CX Integration Requirements article. These requirements are only applicable to the user that will work as an Agent in Sangoma CX and will use the Agent Panel.
Note: The TeamHub email address/User id and the Email Address in the Sangoma CX Agent’s user profile must be the same. This email address is used to map both user types for the automated sign-on |
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Note: The TeamHub email address/User id and the Email Address in the Sangoma CX Agent’s user profile must be the same. This email address is used to map both user types for the automated sign-on |
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