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  • Take a backup of the system, in case there is a need to restore and offload that backup off the server, steps are found HERE

  • If you have to process through multiple upgrades, take a backup after each successful one.

  • It is not necessary to step through all of the versions. We will provide a step through guide later in this article.

  

The following versions have been patched to resolve the issue:

5.12
6.8
7.6.2
If you are on a version 5.x, you must upgrade to 5.12
If you are on a version 6.x, you must upgrade to 6.8
If you are on a version 7.x, you must upgrade to at least 7.6.2 (if you're already above that, then your system will be fine.)

Info

NOTE: We suggest you only update to the highest version within the version group your server is already on.

For example, if you are in version group 5.x only update to 5.12, if you are in version group 6.x, update to 6.8 and don't attempt to migrate to version 7 in order to get in a working status as quickly as possible. After that you can attempt to move to a higher version group if your hardware allows for it.

Sangoma Technical Support will not be able to assist in going from one version group to a higher version group from 4/28 - 6/1
 

Upgrading a system:

You do not need to step through all of the available updates to get to the corrected version.

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