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How to create a Ring Rule for external calls
 
Ring Rules control how your phone rings (or doesn't ring) when you receive an incoming call. Ring Rules define conditions for callers or kinds of calls, and then define what the phone does when those calls come in. A Ring Rule can play a specific ringtone for defined Call Types. Available Call Types are; direct calls, queue calls, internal calls, external calls, and all calls.
 

To create a Ring Rule for external calls, complete the following steps:

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To activate your new Ring Rule, move it to the top of the Ring Rules list. 
 

Info

NOTE: Ring Rules only apply to your Main phone, not your Additional phones.