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Overview
The Diva Management console is automatically installed along with the Diva System Release for Windows 2003/XP/2008/Vista/7 software. It displays the status of all the available B-channels and provides information on the currently active connections in your system. In addition, the Diva Management console records all the incoming and outgoing connections for your system so that you can get statistical information on the number of successful or failed calls.
How to use the Diva Management console
To start the Diva Monitor click ‘Start > All Programs > Dialogic Diva > Management'
Status
The status view shows the current status of all installed adapters, including number of available channels, line statuses and call statistics.
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Serial Number: Shows the serial number of your adapter. This number is automatically read from the adapter.
Status: Shows the current status of the Diva adapter. For example, 'Running', 'Connecting', 'Layer 1 Error', etc.
Alarms: Indicates if any abnormal condition is detected on the adapter.
Active Connections: Shows the number of calls that are currently active on the Diva adapter.
Total Calls: Shows how many calls (outgoing and incoming) have been made on the adapter.
Failed Calls: Shows the number of call attempts that did not finish with a normal cause code.
'Active Connections' Window
The ‘Active Connections’ view provides information on currently active connections. See the table below the screenshot for an explanation of the details:
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Not all details may be displayed - this is dependent on the call setup
'Call History' Window
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The ‘Call History’ view the same information as the 'Active Connections' window but for finished calls. There is one additional column for the Result code signaled at the end of the calls.
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