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If you are running Switchvox Version 7.3 or later, you can use the Sangoma Portal to configure your DECT phones. For details, see Configuring the DECT wireless handset with Switchvox 7.3 or later.

Before staring the configuration please make sure that you have the following information at hand (NOTE: all IPs and IPEI is just an example and will be unique for your setup):

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Info

Please NOTE: Sangoma base stations don’t have the multi cell feature, this means that handsets registered to one base station won’t work on another base station.

Creating Switchvox Extensions

  1. Browse to Switchvox (https//”ip_of_sv”/admin)

  2. Login to Switchvox, default username/password (admin/admin)

  3. Create extensions in Switchvox and manually set the Phone_Password. (Setup > Manage > Create Extension > SIP Phone > Phone Settings > Common
    Settings > Phone Password)

Info

Note: This will be used to register the DECT phone extensions to Switchvox.

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DB20 DECT Base Station and D10 Handset Configuration

  1. Browse to DB20, (ip_of_DB20)

  2. Login to DB20, default username/password (admin/admin)

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Info

IMPORTANT  If you leave re-registration time at 600s, NAT ports may close and SV will lose site of the DB20. 

 

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Extensions and Handsets:

  1. Set the AC (access code) or leave at default 0000. When accessing some sections of the phone’s configuration from the phone’s display, you may be prompted for an Access Code.

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  • Extension: <Switchvox Extension>

  • Authentication User Name: <Switchvox Extension>

  • Authentication Password: <Switchvox phone_password> 

  • Display Name: <Switchvox Extension>

  • Server: “<Switchvox IP> ”

  • Select Handset: “check the box of the handset for this extension”

  • Click Save

    rtaImage - 2024-10-10T102738.065.png

Click on Handset

  1. Click on Handset again. Select each handset or click 'Check All' so that all configured handsets are selected.

  2. Click Register Handsets. Each Handset State will now show as “Enabled'.

    rtaImage - 2024-10-10T102812.896.png

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