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See also: Updating to Switchvox 7.0, Switchvox 7.0 FAQs
Overview
Digium IP Phones offer easy Call Pickup, so that a person can answer someone else’s incoming calls:
Custom ringtone for other’s incoming calls - an audio indicator to help answer the phone appropriately
D80 activity card offers one-tap answer
D6x-series rapid dial item offers long-press to answer
How to Use Call Pickup
D80
On a D80 model phone, the first 5 Favorites can be used to pick up the target contact’s incoming calls.
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These Call Pickup activity notices can be turned off from the D80 itself. Under the Call Answering settings, turn Display Call Pickup Notices to OFF. This setting is not controlled in the Switchvox web suite.
D65
On a D65 model phone, the first 5 rapid dial keys can be used to pick up the target contact’s incoming calls. Long-press the rapid dial key to pick up the call.
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Call Pickup also works on a D60 or D62, on the one rapid dial key available on those models.
Setting up Call Pickup
To set up Call Pickup, you must log in as a Switchvox administrator with write permission for managing extensions. Setup involves the following tools and concepts:
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