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This IMG 1004 Quick Start Guide is an abbreviated guide which describes how power and network cabling are connected prior to configuring. For more in depth information on installation and setup, refer to IMG 1004 - Installation and Setup Guide.

  

Shipping Information

Review the packing list to check that all the items listed on the packing list have been sent. Should any discrepancies exist, contact your Sangoma Representative immediately.

The original packaging should be retained in the event the system needs to be shipped for any reason. If packaging is no longer needed, both the corrugated cardboard and polyethylene foam can be recycled. See your local recycling facility for information and procedures on this.

Connecting Power

Connecting AC Power

The IMG 1004 is powered by an AC voltage. The AC input power must conform to the specifications in the table below.

Input

Min

Max

Vin (voltage)

90 VAC rms

264 VAC rms

Vin (Frequency)

47 Hz

63 Hz

Iin (90 VAC)

 

.35 amps rms

Iin (180 VAC)

 

.17 amps rms

Heat Dissipation

 

100 BTUs/hr

Complete the following steps to connect AC power to the chassis. Plug the AC power cable into a grounded outlet.

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Note

Warning! Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.

AC Power Module

Located on the rear of the IMG 1004 is an AC input power module with an integrated fuse, power switch, and standard three position female AC input connector. This connector allows the docking station to interface with all variations of AC outlets by simply using a standard power cable and compatible outlet plug.

For more information regarding AC Power, please refer to IMG 1004 - Connecting AC Power

Network Connections

Connecting CTRL 0 Interface

The information below will provide the user with a basic setup sequence for connecting the IMG 1004 to the GCEMS server for the purpose of downloading software, managing services, and configuring the IMG 1004 using the ClientView GUI. Located on the rear of the IMG 1004 are the network interfaces. The interface CTRL is a Fast Ethernet port typically dedicated to the GCEMS server for network management functions. This port is connected to the GCEMS server and is typically installed onto a private secure network.

  • Connect up the cables as shown in the first figure below. The figure below displays an option that can be used that allows remote access to the GCEMS server and IMG 1010.

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Connecting DATA 0 Interface

The DATA interface located on the rear of the IMG 1004 is a 100 Mbit port and is dedicated to VoIP Signaling and RTP traffic. Depending on how the ports are configured, the DATA interface can be configured to be on the same secure IP network as the CTRL interface (Management Network), or can be connected to a separate public network to be used for VoIP Signaling and RTP traffic.

  • Connect up the cables as shown in the figure below. The figure below displays the DATA interface being connected to a public network.

  • The DATA interface located on the rear of the IMG 1004 and is a 100 Mbit port dedicated to VoIP Bearer traffic (RTP) or SIP/H.323 signaling. Refer to IMG 1004 - Connecting Ethernet and TDM Cables for more information on connecting to this interface.

Info

The IP addresses for these ports are assigned through the ClientView GUI. For more information on configuring these interfaces, refer to the IP Address and IP Network (Interface) topics in the  IMG 1010 - ClientView Pane Reference section of the online documentation.

Connecting TDM Signaling and Bearer Ports

The Bearer ports (Interface Offsets) 0-3 connect to a TDM network as displayed below. Each bearer interface which represents one DS1 can have TDM signaling and/or TDM Bearer traffic configured on them. The Bearer Span interfaces are typically used but not limited to SS7, ISDN, or CAS bearer traffic. TDM signaling can be configured to use the Bearer Interfaces as well. Refer to IMG 1010 - T1-E1 for more information.

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Configure Pre-loaded GCEMS server

When purchasing an IMG 1004, the customer has the option of purchasing a server which is labeled the GCEMS server. This server has been pre-loaded with a version of Red Hat Enterprise Linux OS along with all the applications and services needed to start configuring the IMG 1004. If the GCEMS server was purchased through Dialogic Inc, follow the procedure below. The procedure below describes configuring the GCEMS server to operate in your specific network. The first ethernet port on the GCEMS server is preconfigured with an address of 192.168.0.100 that can be used to connect to the GCEMS server to make further changes to host configuration.

Info

Most commands will need to be executed as a root or super-user. Verify before entering commands that you are a root user.

Update /etc/hosts and /etc/sysconfig/network files

  • In the /etc/hosts file, there are two entries. The first is mapped to 127.0.0.1. Do not edit this. The second is a factory default set up during configuration and testing at the factory. Using a text editor such as vi or gedit, modify the default factory settings to equal the hostname and ip address being given to the GCEMS server. See example of default file below.

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Info

If the GCEMS server was not purchased from Sangoma, then a server must be configured with Red Hat Enterprise Linux. The GCEMS and ClientView applications use Red Hat Enterprise Linux as the operating system to run on. In the online documentation, the topic IMG 1004 - Installing Linux displays recommended GCEMS server specifications, recommended Linux Configuration and OS settings, and one example describing the installation of  Red Hat Enterprise Linux onto a server. Follow these topics to install Linux on a server. Once Linux is installed, continue on with the procedure below.

Info

IMPORTANT: Please read and understand the IMG 1004 technical documentation prior to performing any setup or installation procedures. The documentation can be accessed through the following link IMG 1004 - Introduction

Create symbolic link to load system software

To install the System Software into the IMG, the FTP Server being utilized (Usually GCEMS Server) should have one of two things to allow software to be loaded.

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  • Executing the ls –la command as shown above, verifies that the link was created. 

Create dhcpd.conf file

Create the dhcpd.conf file. The IP information, codec information, and protocol information for the IMG and GCEMS server should be determined before starting the xldhcp script. Also, the MAC address of the CTRL interface can be obtained from sticker located on the rear of IMG 1004 chassis.

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Code Block
mv dhcpd.conf /etc

Start the services nfs, vsftpd, and dhcpd, services

  • As a Super User, start all the services and configure them to restart when GCEMS server is rebooted. Enter the following commands to start the nfs server.

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  • Once these services are running and the IMG software build is available the software can be downloaded. Refer to IMG 1010 - Downloading System Software and download the system software from the GCEMS server to the IMG.
     

Install GCEMS software

To take advantage of all new features, it is recommended that the latest version of GCEMS software be installed on the GCEMS Server. The most current software can be obtained from the Sangoma Technical Support website.

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For more information on installing GCEMS and ClientView, refer to IMG 1010 - Software Installation and Setup

Starting ClientView to start Configuring Switch

Once the IMG 1004 has the system software installed, the cabling is connected, and the GCEMS server has been configured, the ClientView application needs to be started. Once started, the clientView application can be used to configure the system. Follow procedure below to start ClientView.

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