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To read more about the different types of permissions see User Management Group/User Settings

Table of Contents

Creating / Editing a User

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A new user may be auto-generated upon creating an extension in the Extensions module. To edit an existing user, click the edit button (blue star)

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Then click the Add button. This should take you to the Login Details tab for the new user.

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Login Details

These are the settings that are used primarily for authentication

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  • Login Name: This is the login username that the user will use to log into anything external, such as the User Control Panel (UCP) in version 12 and up, iSymphony/XactView version 3 and up, XMPP Chat, and other items that tie to this module.

  • Description: A friendly name or brief description for this user.

  • Password: Password for the user. Note: If you proceed to enable XMPP later, the password will be exposed in the database, and you will need to redefine it.

  • Groups: A list of groups the user belongs to, if any. To select a group, begin typing the group name into the field, and when the system finds it, click on the name. You can add multiple groups.

  • Primary Linked Extension: This is the extension this user is linked to. A single user can only be linked to one extension, and one extension can only be linked to a single user.

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All of the fields in this tab are optional. This information is stored for use in other apps. Most fields are self-explanatory and are displayed in the contact info for this user in the the Contact Manager module. 

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  • Display Name: The Display Name is a customized name that will be displayed in UCP and Contact Manager.

  • Email Address: You will need to enter an Email Address for the user if you plan to have the system send the user a welcome e-mail message or allow users to do password recovery when they loose their passwords.

  • Language (14+): Used for user specific locale settings. Note: The User can change this from within UCP

  • Timezone (14+): Used for user specific locale settings. Note: The User can change this from within UCP

  • Contact Image: Used in Contact Manager primarily for Zulu and Sangoma phones

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For more information on valid values see http://momentjs.com/docs/#/displaying/format/

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To quickly change a user's password find the key symbol next to the user's row (blue star)

Clicking this icon will bring up a prompt with the ability to change the password

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Deleting a User

Note

If the directory does not support this method it won't be available to you

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Alternatively you can select a directory from the directory drop down and then select multiple users in a row and click the delete button

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Sending welcome emails

You also have the ability to resend welcome emails to multiple users by first selecting them in the row of users then clicking the "Send Email" button

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