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Info

Your recording should be created in the System Recording Module for assignment here.

Logging In

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Creating an Announcement

  • Click the Add button.

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  • You will be taken to a form where you can set various options for the new announcement.

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Description

Give the announcement a descriptive name.

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Select the recording to be played. This is the recording that you have created using the System Recording module.

Repeat

You may optionally pick a keypress value from 0-9 or * and # that a caller can press to repeat the announcement. If you use this setting, don't forget to include instructions for the caller in your recording. For example, "To hear our hours again, press pound."

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  • Click the Submit button.

  • Click the Apply Config button.

  • Click List Announcements to return to the announcement list.
     

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  • Your new announcement should show up in the list.
     

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Editing an Announcement

In the announcement list, click the edit button (blue star)  for the announcement. This will bring up the same form as when creating the announcement.

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