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Creating a Conference Room

  • Click the Add button.
     

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  • Fill in the information on the form, as described below.
     

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Conference Number

Use this number to dial into the conference.

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Message to be played to the caller before joining the conference. Default = none. The drop-down menu allows you to select a recording that has been created in the System Recordings module.

Leader Wait

Yes/No - Whether to wait until the conference leader (admin user) arrives before starting the conference.

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Select the music (or Commercial) played to the caller while they wait for the conference to start. Choose "inherit" if you want the MoH class to be what is currently selected, such as by the inbound route. This music is defined in the Music on Hold module.

Allow Menu

Yes/No - Whether to present a menu (user or admin) when '*' is received ('send' to menu)

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PRO Option: Add to Conference IVR

If you have Conferences Pro on your system, you'll have the option to add this conference room to the Conference IVR. Please see the Conference Pro-Admin Guide for information on additional features provided by the Conference Pro module.

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Other options may be available based on installed modules such as VQ Plus and iSymphony. For example, you may have the option to add your conference room to iSymphony.

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Save

  • Click the Submit button.

  • Click the Apply Config button.

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  • If not already at the Conference Module main page, click the List Conferences button to view the list.
     

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  • Available conference rooms are displayed in a table.
     

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  • To view or edit a conference, click the pencil icon (blue star).

  • To delete a conference, click the trash icon (blue star) .

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Meetme Menus if enabled (press * to access the menu)

DIGIT

ADMIN USER

NON-ADMIN USER

1

Mute/Un-Mute Self

Mute/Un-Mute Self

2

Lock/Unlock Conference

Disabled

3

Eject last user who joined conference

Disabled

4

Decrease Listen Volume of Conference

Same for user

5

Resets the caller's listening volume to the default level.

Same for user

6

Increase Listen Volume of Conference

Same for user

7

Decrease Talk volume

Same for user

8

Leave Menu

Same for user

9

Increase Talk volume

Same for user

0

Allows an Admin to mute/unmute all non-admin participants in the conference

Disabled

*

Play menu options

Same for user

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Leave Conference

Leave Conference