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  1. Step-by-step guidance – Ensures a smooth and structured setup process.

  2. Queue Supervisor assignment – Allows administrators to designate supervisors easily.

  3. Permission-based access – Provides granular control over queue visibility and call monitoring.

  4. User-friendly interface – Simple and intuitive workflow for quick configuration.

Benefits:

  1. Increases efficiency – Supervisors can oversee and manage queues effectively.

  2. Enhances call management – Real-time monitoring improves response times and customer satisfactionSimplifies Supervisor Management – Streamlines the process of assigning and managing queue supervisors

  3. Reduces Administrative Overhead – Automates prerequisite checks and permission assignments.

  4. Saves Time – Reduces manual configuration efforts with guided steps.

  5. Streamlines administration – Reduces the complexity of assigning and managing supervisors.

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